Pokemon Surging Sparks Booster Box

Due to the nature of sealed product in the TCG industry, we do not offer returns. That said, if something arrives damaged or not as described, send us an email and we'll make it right | contact@gachatreasures.com

Cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

DOMESTIC SHIPPING POLICY

SHIPPING PAID FOR DOES NOT PERTAIN TO PROCESSING TIMES. ONLY ONCE WE HAND IT OF TO USPS or UPS. IF YOU PAY FOR PRIORITY THAT IS ONLY FOR ONCE HANDED TO USPS or UPS.

 

 Shipment processing time

 All orders are processed within 1-3 business days UNLESS STATED OTHERWISE. Orders are not shipped or delivered on holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipment to P.O. boxes or APO/FPO addresses 

Gacha Treasures ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes

Gacha Treasures is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost, Stolen, or Damaged Packages:

Ownership of packages turned over to USPS and UPS transfers to the buyer. We are not responsible for Stolen, lost, held, or damaged packages.